Frequently Asked Questions

Everything you need to know about shopping at University Co-op

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for most items. Products must be in original condition with tags attached. Please note that certain clearance items or personalized goods may be final sale.

How can I track my order?

Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are your products officially licensed?

Yes, all university-branded merchandise sold at the University Co-op is officially licensed, ensuring that a portion of your purchase goes back to supporting the institution.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.